Quality Policy
We strive to provide the level of quality required to achieve full customer satisfaction, as well as meet their expectations.
At Casa da Oliveira Brava, the quality of our products and procedures is an unwavering commitment, one that we have always made with our customers, partners, and suppliers.
Our Quality Policy is based on two fundamental pillars: compliance with existing regulations and a culture of excellence instilled in all employees.
We work to consistently and systematically provide the level of quality required to ensure full customer satisfaction and meet their expectations.
The realization of our quality policy and the fulfillment of our commitment is based on the following set of values and behaviors:
• Ethics and Respect for people
• Fairness and Equal Treatment
• Quality in service and customer support
• Quality of offered products
• Technical competence and professionalism
• Innovation
• Teamwork
• Social and environmental responsibility